Privacy Policy

Triple B Home Services LLC ("Triple B Home Services," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains what information we may collect when you visit our website, request a quote, contact us, schedule a service, or otherwise interact with Triple B Home Services, as well as how we use and protect that information.

1Information We Collect

We may collect information that you voluntarily provide to us, including:

• Your name
• Email address
• Telephone number
• Service address
• Billing address
• Information submitted through contact or quote request forms
• Details about the services you are interested in
• Photos or other information you provide to help us prepare a quote or perform a service
• Communications between you and Triple B Home Services
• Appointment and service history

For certain services, you may also provide information regarding your home, existing equipment, devices, cameras, lighting systems, Wi-Fi network, or other technology necessary for us to evaluate or perform the requested service.

We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device type, pages visited, referring website, and general website usage information.

2How We Use Your Information

We may use the information we collect to:

• Respond to questions and quote requests
• Schedule and provide services
• Communicate with you regarding appointments or projects
• Prepare estimates, invoices, and receipts
• Process payments
• Purchase or coordinate materials required for your project
• Provide customer support
• Maintain records of services performed
• Improve our website, services, and customer experience
• Protect against fraudulent or unauthorized activity
• Meet our legal, tax, accounting, and regulatory obligations

We may also use your contact information to follow up regarding services you previously requested or received.

3Text Messages and Phone Communications

If you provide us with a telephone number, we may use that number to communicate with you regarding quotes, appointments, scheduling, service updates, invoices, or other matters related to your relationship with Triple B Home Services.

If we offer promotional or marketing text messages in the future, we will obtain any consent required by applicable law.

We do not sell or share your mobile phone number or SMS consent information with third parties for their own marketing purposes.

4Payments

Payments may be processed through third-party payment processors.

Triple B Home Services generally does not directly store complete credit or debit card information when payment information is entered through a third-party payment processor.

Payment processors may collect and process information according to their own privacy policies and security practices.

5Cookies and Website Analytics

Our website may use cookies or similar technologies to operate the website, understand how visitors use it, and improve its performance.

We may also use third-party analytics or advertising services that collect information about website activity.

You can control or disable cookies through your browser settings, although disabling certain cookies may affect website functionality.

6How We Share Information

We do not sell your personal information.

We may share information when reasonably necessary with companies or individuals that help us operate our business, such as:

• Payment processors
• Website hosting providers
• Email, phone, or communication providers
• Scheduling, invoicing, accounting, or customer management platforms
• Suppliers or service providers involved in fulfilling a customer project
• Professional advisers such as accountants, attorneys, or insurance providers

These parties may receive only the information reasonably necessary to perform services on our behalf.

We may also disclose information when required by law, legal process, government request, or when reasonably necessary to protect Triple B Home Services, our customers, or others.

7Photos and Information About Your Property

Customers may provide photos of their homes or property for quoting, planning, troubleshooting, or performing services.

We may also take photographs of work areas or completed installations for documentation, quality assurance, or service records.

We will not intentionally publish photographs that clearly identify a customer's private residence for advertising or promotional purposes without appropriate permission.

8Security Camera and Smart-Home Services

Triple B Home Services may assist customers with the physical installation and configuration of security cameras, doorbells, lighting systems, and other smart-home technology.

During installation or troubleshooting, we may temporarily have access to information necessary to configure the customer's equipment.

Whenever practical, customers should enter their own passwords and account credentials. Triple B Home Services does not require customers to provide permanent access to their personal accounts unless specifically necessary to provide a requested service.

Customers remain responsible for managing their device accounts, passwords, recordings, subscriptions, privacy settings, and access permissions after installation.

9Data Security

We take reasonable administrative, technical, and physical measures to protect personal information in our possession.

However, no website, electronic communication, or data-storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted electronically.

10Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, comply with tax, accounting, insurance, warranty, or legal requirements, resolve disputes, and protect our legitimate business interests.

Information that is no longer reasonably required may be deleted or securely disposed of.

11Children's Privacy

Our website and services are intended for homeowners and other adults seeking home services and are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 through our website.

12Third-Party Websites and Services

Our website may contain links to third-party websites or services, including manufacturers, payment processors, social media platforms, or other service providers.

Triple B Home Services is not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

13Your Privacy Choices

You may contact us to:

• Ask what personal information we maintain about you
• Request that inaccurate contact information be corrected
• Request deletion of certain information, subject to our legal and business recordkeeping requirements
• Ask questions about how your information is used
• Opt out of promotional communications

Transactional communications relating to an active quote, appointment, invoice, or service may still be sent when necessary.

14Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, business practices, services, or applicable laws.

When changes are made, we will update the "Last Updated" date at the top of this policy.

15Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact:

© 2026 Triple B Home Services LLC. All rights reserved.